WHO WE ARE
Professional Debt Collection Services
Impact Investigations & Collections specializes in debt collection.
Looking for effective debt collection services in South Africa? Our experienced debt collectors offer tailored strategies to help businesses and individuals recover their debts. Contact us today for a comprehensive debt collection solution.
We are a leading and trusted debt collection agency, providing a complete range of services for individual and corporate clients that ensure the minimising of risks associated with bad debtors, the protection of your liquidity, interests, and cash-flow, and the ability to recover losses caused by defaulting or late paying debtors.
We offer our debt collecting services against a background of integrity and experience, ensuring an ethical and transparent approach that enhances the experience for our clients, delivers results, and ensures satisfaction.
Backed by years of experience and success our team of debt collectors will be deployed to recover losses incurred from defaulting debtors, through processes of mediation that ensure positive results.
With the utmost professionalism we see to it that bad debts incurred by your business are recovered in a timely, effective, and respectful manner.
Our debt collectors are qualified experts who maintain respectful and professional relationships with both our clients and debtors, we work with our clients to ensure optimal results, delivered discreetly, with your business’ reputation in mind.
Impact Investigations & Collections currently serves clients on a commercial and individual basis; we have an ethical and upfront approach that assures that our clients have realistic expectations of us.
HOW WE OPERATE
- We conduct a free background profile check to determine if the debt is collectable and the status of the debtor’s credit history and whereabouts.
- This information is then communicated with you, our client and our professional advise is given in pursuing the matter further.
- Once we have determined whether we are doing an internal debt collection or an external debt collection, our file is opened, and we tackle the case.
- External debt collections incorporate a surprise face-to-face visit with the debtor to establish the facts surrounding the outstanding debt, and to negotiate a suitable outcome for all parties. The payment arrangement is then managed by our team monthly until the debt is settled. The payment is made either into the Impact Investigations & Collections trust account or alternatively into a bank account of your choice.
- Internal debt collections are conducted by contacting the debtor via telephone, discussing the matter of the outstanding account, and establishing a payment arrangement, which is managed by our team monthly.
- Should an arrangement be defaulted on, we proceed with the legal process of default listing the debtor. This is registered via our listing agent onto all the major credit bureaus and will prevent the debtor from being able to obtain any further credit until the debt is settled.
HOW CAN WE HELP YOUR BUSINESS
Our debt collectors are skilled in managing all debts:
- Consumer
- Business
- Medical debts
- Personal loans.
We assist individuals and businesses of all sizes in obtaining the debt that is owed to them, regardless of how much it is. We get it done!
WHY CHOOSE US
- We are a team of knowledgeable debt collectors that are committed to assisting businesses and individuals in recovering debt that is owed to them.
- When selecting a debt collection agency, it’s important to consider factors such as their experience, reputation, and success rate.
- Impact Investigations & Collections (Pty) Ltd – have a standard of communication methods and customer services policies that are held in high esteem.
- We ensure that we communicate both with you our client as well as the debtor effectively and professionally.
We believe in using a client-centric approach that is often absent in other debt collection agencies that ensures consistent and accurate reporting, transparency, and trust between ourselves and our clients.
DEBT COLLECTION SERVICES FOR BUSINESSES & INDIVIDUALS
We offer our debt collection services in Johannesburg, Cape Town and Durban to a broad base of clients from varying sectors across the country, each time delivering dependable results.
CONTACT IMPACT INVESTIGATIONS & COLLECTIONS FOR DETAILS
If you would like to know more about our debt collection agency in Johannesburg, Cape Town and Durban, be sure to get in contact with a representative from Impact Investigations & Collections for details, or to book a consultation.